Q: I keep getting "Confirmation code is incorrect" with Internet Explorer 7

A: This is an issue with the new way IE7 handles cookies. (A cookie is required to store the confirmation code.) Your Internet Privacy settings must be set to Medium High (or less). If it's higher, you must give faxzero.com explicit permission to set cookies. Here's how to fix it:

• From Internet Explorer 's Tools menu, choose Internet Options
• In the Internet Options window that appears, click the Privacy tab
• If the slider is at High or Block All Cookies, move the slider to Medium High, then click OK. The Confirmation Code feature will now work.

Alternatively, you can leave the settings above Medium High, while giving FaxZero explicit permission to set cookies:

• From the Internet Options window, click the Sites button
• The Per Site Privacy Actions window will appear. In the Address of website field, type faxzero.com then click Allow
• Click OK, then click OK again.

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